Scorned tenant leaves ‘nasty’ 1-star review of property management group, forcing them to shut their doors: ‘They had to shutter their namesake’

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  • "I caused a property management group to rebrand"

    I had a pretty bad experience with my last landlord. Move-in left a lot to be desired, but I had nowhere else to go so I just noted the mold in the washing machine, put in the maintenance tickets and moved on with my life for a year.
  • 2025 came and went, when the apartment was ready for renewal, I asked for a rent reduction.
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  • Many, many comparable apartments are cheaper and newer (my building was from the 40s). They offered to renew at the same rate.
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  • I stuck to my guns and declined to renew, then found a much better place for cheaper.
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  • The apartment relisted for $300/month cheaper than I was paying for it. Apparently the 6 unit building I was in had 4 vacancies at once!
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  • After I moved out and scrubbed the ever-loving bejeezus out of that apartment they still had the cajones to charge me nearly $500 out of my security deposit for "cleaning" and "damage." The damage was non-existent and the unit was beyond any doubt as clean as it had ever been while I had sight of it.
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  • But okay. I had a back and forth with the manager over email. No dice obviously.
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  • Fair enough. Small claims wasn't worth it for $500 imo so I just wrote the nastiest 1-star Google and Yelp reviews I could.
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  • All truthful, but no holds barred. Almost immediately I got an email from the manager spitting red fire at how I went straight to the public forum instead of trying to reason with her.
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  • Oh well! Cut to 3 months later, my review is the first thing people see when they google. this company's name (their rating is sitting at 2.9 stars), and I notice that it is "permanently closed." When I checked their website, the blurb read that they were "retiring the name and brand after years." I like to think I caused enough pain that they had to shutter their namesake to avoid a bad reputation.
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  • Lady Quicksilver That amount was well worth small claims. All you had to do was put it in an escrow and take them to court and theydve folded and probably paid you
  • ExtraSecure "Take them to court" is easier said than done. Where I come from I'd have to have the suit served to them, which I would need to hire a 3rd party. Also there are court fees. Not to mention my time spent fretting about it.
  • ionowl Is it the same building? I'd drop the same review on the "new" business and at the top add an update that they changed their name to avoid their shitty management being aired out.
    via ionowl
  • ExtraSecure They got a bunch of properties they manage for the (multiple) owners. I assume they are still in business but they haven't put out their new name yet that I can find. You bet I'm gonna have the review follow them forever.
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